Free Airbnb House Manual Template
Copy and paste into your listing, WhatsApp, or HostGuide. Covers every section your guests need.
A good house manual saves you hours of repetitive messages. Use this free template to cover everything — from WiFi passwords to checkout instructions — and give your guests a smooth, professional experience from day one.
WiFi & Internet
📶 WiFi Network: [Your Network Name] 🔑 Password: [Your Password] If you have trouble connecting: • Make sure you are within range of the router (located in [room]). • Try turning WiFi off and back on. • Restart your device and try again. • If problems persist, restart the router by unplugging it for 30 seconds. For speed-intensive activities (streaming, video calls) we recommend connecting to the 5 GHz band: [Network Name]-5G
Check-in
🏠 Check-in time: from [time] onwards 🔑 Access: [Choose one] • Key lockbox — The lockbox is located [at the front door / on the gate]. Code: [XXXX]. The key opens the main entrance and apartment door. • Smart lock — Enter code [XXXX] on the keypad. The door will unlock automatically. • Key handoff — We will meet you at the property. Please let us know your estimated arrival time. 🚗 Parking: [Free street parking / Paid parking at [Name], €X/day / Private space included — use spot number X] If you have any trouble checking in, call or WhatsApp: [Your Phone Number]
Check-out
🕐 Check-out time: by [time] Before you leave, please: ✅ Lock all windows and doors ✅ Leave the keys [in the lockbox / on the kitchen table / in the letterbox] ✅ Place used towels in the bathroom ✅ Put rubbish bags in the bin outside [brief location] ✅ Turn off all lights and appliances ✅ Leave the heating/AC at [temperature] or switch it off No need to wash dishes or strip beds — our cleaning team takes care of that. Thank you for staying with us! We hope to welcome you again soon.
Kitchen & Appliances
🍳 Oven / Hob • Turn the dial to the desired temperature (fan oven recommended: [temperature]). • The indicator light turns off when the oven reaches temperature. • Please do not use foil directly on the oven floor. 🍽️ Dishwasher • Tablets are under the sink. • Load dishes and select a short cycle (Eco or Quick 45°). • Start button: hold for 3 seconds. 👕 Washing Machine • Detergent is in the [cupboard/drawer]. Use one dose for a full load. • Recommended cycle: Cotton 40°C. • Do not overload — max [kg] per wash. ☕ Coffee machine: [instructions, e.g. Nespresso — pods in the drawer. Fill water tank before use.]
Heating & Air Conditioning
🌡️ Thermostat location: [room, e.g. hallway / living room wall] Heating: • Set to your preferred temperature using the [+/-] buttons or the dial. • Recommended range: 19–22°C. • Please turn heating off (or set to 17°C) when leaving for the day. Air Conditioning: • Remote control is on [location]. • To cool: press COOL, set to [22°C] and fan speed AUTO. • To heat: press HEAT mode. • Please close windows when AC is running. ⚠️ Important: Do not set the temperature below 18°C or above 26°C — this protects the system and keeps energy bills reasonable.
House Rules
🚭 No smoking inside the property. A designated smoking area is available [on the terrace / outside the front door]. A cleaning fee of €[amount] will apply if smoking indoors is detected. 🔇 Quiet hours: [10 pm – 8 am]. Please respect neighbours. 👥 Maximum guests: [number]. Only registered guests may sleep at the property. 🐾 Pets: [Not allowed / Allowed with prior approval. Please inform us before bringing a pet.] 🎉 Parties and events are not permitted. 🪟 Please close windows when leaving to avoid weather damage. By staying here you agree to follow these rules. Violations may result in early termination of the stay.
Emergency Contacts
🆘 Emergency services: 112 (EU universal number) 🚒 Fire: 112 🚑 Ambulance: 112 👮 Police: 112 (or local non-emergency: [number]) 🏥 Nearest hospital: [Hospital Name], [Address] — approx. [X min] by car 🏪 24 h pharmacy: [Pharmacy Name], [Address] 📞 Your host — [Your Name]: [Your Phone Number] Available: [hours, e.g. 9 am – 9 pm. For urgent issues outside these hours, call or WhatsApp.] 🔧 Maintenance issues (plumber, locksmith, etc.): [Company Name]: [Phone Number] ⚡ Power cut: Check the fuse box located [in the hallway cupboard / utility room]. Reset any tripped switches. If the problem persists, call [electricity company emergency line].
Local Recommendations
🍽️ Restaurants • [Restaurant 1] — [cuisine type, price range, address] • [Restaurant 2] — [cuisine type, price range, address] • [Restaurant 3] — great for breakfast, [address] 🛒 Supermarkets • [Supermarket Name] — [X min walk/drive], open [hours] • [24 h option if available] ☕ Cafés • [Café Name] — best coffee in the area, [address] 🚌 Getting around • Bus: Line [X] stops outside. Tickets: €[price] (buy on board / app: [name]) • Metro: [Station Name] — [X min walk] • Taxi / Rideshare: [local app or number] • Bike hire: [Company Name], [website/address] 🗺️ Must-see nearby: [attraction 1], [attraction 2], [attraction 3]
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