Free Airbnb House Manual Template

Copy and paste into your listing, WhatsApp, or HostGuide. Covers every section your guests need.

A good house manual saves you hours of repetitive messages. Use this free template to cover everything — from WiFi passwords to checkout instructions — and give your guests a smooth, professional experience from day one.

WiFi & Internet

📶 WiFi Network: [Your Network Name]
🔑 Password: [Your Password]

If you have trouble connecting:
• Make sure you are within range of the router (located in [room]).
• Try turning WiFi off and back on.
• Restart your device and try again.
• If problems persist, restart the router by unplugging it for 30 seconds.

For speed-intensive activities (streaming, video calls) we recommend connecting to the 5 GHz band: [Network Name]-5G

Check-in

🏠 Check-in time: from [time] onwards

🔑 Access: [Choose one]
• Key lockbox — The lockbox is located [at the front door / on the gate]. Code: [XXXX]. The key opens the main entrance and apartment door.
• Smart lock — Enter code [XXXX] on the keypad. The door will unlock automatically.
• Key handoff — We will meet you at the property. Please let us know your estimated arrival time.

🚗 Parking: [Free street parking / Paid parking at [Name], €X/day / Private space included — use spot number X]

If you have any trouble checking in, call or WhatsApp: [Your Phone Number]

Check-out

🕐 Check-out time: by [time]

Before you leave, please:
✅ Lock all windows and doors
✅ Leave the keys [in the lockbox / on the kitchen table / in the letterbox]
✅ Place used towels in the bathroom
✅ Put rubbish bags in the bin outside [brief location]
✅ Turn off all lights and appliances
✅ Leave the heating/AC at [temperature] or switch it off

No need to wash dishes or strip beds — our cleaning team takes care of that.

Thank you for staying with us! We hope to welcome you again soon.

Kitchen & Appliances

🍳 Oven / Hob
• Turn the dial to the desired temperature (fan oven recommended: [temperature]).
• The indicator light turns off when the oven reaches temperature.
• Please do not use foil directly on the oven floor.

🍽️ Dishwasher
• Tablets are under the sink.
• Load dishes and select a short cycle (Eco or Quick 45°).
• Start button: hold for 3 seconds.

👕 Washing Machine
• Detergent is in the [cupboard/drawer]. Use one dose for a full load.
• Recommended cycle: Cotton 40°C.
• Do not overload — max [kg] per wash.

☕ Coffee machine: [instructions, e.g. Nespresso — pods in the drawer. Fill water tank before use.]

Heating & Air Conditioning

🌡️ Thermostat location: [room, e.g. hallway / living room wall]

Heating:
• Set to your preferred temperature using the [+/-] buttons or the dial.
• Recommended range: 19–22°C.
• Please turn heating off (or set to 17°C) when leaving for the day.

Air Conditioning:
• Remote control is on [location].
• To cool: press COOL, set to [22°C] and fan speed AUTO.
• To heat: press HEAT mode.
• Please close windows when AC is running.

⚠️ Important: Do not set the temperature below 18°C or above 26°C — this protects the system and keeps energy bills reasonable.

House Rules

🚭 No smoking inside the property. A designated smoking area is available [on the terrace / outside the front door]. A cleaning fee of €[amount] will apply if smoking indoors is detected.

🔇 Quiet hours: [10 pm – 8 am]. Please respect neighbours.

👥 Maximum guests: [number]. Only registered guests may sleep at the property.

🐾 Pets: [Not allowed / Allowed with prior approval. Please inform us before bringing a pet.]

🎉 Parties and events are not permitted.

🪟 Please close windows when leaving to avoid weather damage.

By staying here you agree to follow these rules. Violations may result in early termination of the stay.

Emergency Contacts

🆘 Emergency services: 112 (EU universal number)
🚒 Fire: 112
🚑 Ambulance: 112
👮 Police: 112 (or local non-emergency: [number])

🏥 Nearest hospital: [Hospital Name], [Address] — approx. [X min] by car
🏪 24 h pharmacy: [Pharmacy Name], [Address]

📞 Your host — [Your Name]: [Your Phone Number]
   Available: [hours, e.g. 9 am – 9 pm. For urgent issues outside these hours, call or WhatsApp.]

🔧 Maintenance issues (plumber, locksmith, etc.):
   [Company Name]: [Phone Number]

⚡ Power cut: Check the fuse box located [in the hallway cupboard / utility room]. Reset any tripped switches. If the problem persists, call [electricity company emergency line].

Local Recommendations

🍽️ Restaurants
• [Restaurant 1] — [cuisine type, price range, address]
• [Restaurant 2] — [cuisine type, price range, address]
• [Restaurant 3] — great for breakfast, [address]

🛒 Supermarkets
• [Supermarket Name] — [X min walk/drive], open [hours]
• [24 h option if available]

☕ Cafés
• [Café Name] — best coffee in the area, [address]

🚌 Getting around
• Bus: Line [X] stops outside. Tickets: €[price] (buy on board / app: [name])
• Metro: [Station Name] — [X min walk]
• Taxi / Rideshare: [local app or number]
• Bike hire: [Company Name], [website/address]

🗺️ Must-see nearby: [attraction 1], [attraction 2], [attraction 3]

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Free Airbnb House Manual Template (Copy & Paste) | HostGuide | HostGuide