Documentation
Everything you need to know about HostGuide
Getting Started
HostGuide lets you create digital house manuals for your short-term rental properties and share them with guests via a secure, time-limited link. No app download or account required for guests.
- 1
Register an account
Sign up with your email address. After confirming your email, you'll be taken directly to your dashboard.
- 2
Create your first property
Click "Create Property" and fill in the name, address, and an optional description. You can also set the property location on the map.
- 3
Add guide items
Document WiFi passwords, check-in instructions, appliance guides, and house rules — anything your guests need to know.
- 4
Share with guests
Create a guest link with a validity window matching the stay dates. Copy the link and send it to your guest. The link expires automatically after checkout.
Creating a Property
A property represents one of your rental homes. Each property has its own guide, photos, and guest links.
- 1
Go to Properties
Click "Properties" in the sidebar, then click "Create Property" in the top right.
- 2
Fill in the details
Enter the property name (required), address, and an optional description. The description is shown to guests on the guide page.
- 3
Set the location on the map
Search for the address using the search bar or click directly on the map to place the pin. The map is shown to guests on the guide.
- 4
Upload photos
Go to the "Photos" tab after saving. Upload images of the property — guests will see a photo gallery on their guide page.
- 5
Set the content language
In the "Settings" tab, select the language your guide content is written in. This helps guests who use translation tools.
Adding Guide Items
Guide items are the individual sections of your house manual — WiFi details, check-in codes, appliance instructions, house rules, and more.
- 1
Open the Guide Items tab
Open a property and click the "Guide Items" tab.
- 2
Click Add Item
Click "Add item" to open the form. Enter a title, select a type (WiFi, Appliance, Check-in, etc.), and write a description.
- 3
Add photos or documents
After saving the item, you can attach photos — for example, a photo of where the fuse box is or how to operate the washing machine.
- 4
Reorder items
Drag and drop guide items to change the order in which they appear on the guest guide.
Free plan limit
The free plan allows up to 3 active guide items per property. Upgrade to Starter or Pro for unlimited items.
Creating Guest Links
A guest link gives a specific guest access to the property guide for a set period. When the period ends, the link stops working automatically.
- 1
Go to the Links tab
Open the property and click the "Links" tab, or go to "Links" in the main navigation to see all links across all properties.
- 2
Click Create Link
Click "Create Link". Set a label (e.g., the guest's name or booking reference), a start date, and an end date.
- 3
Copy and send the link
After creating the link, copy it and send it to your guest — via Airbnb message, WhatsApp, or email.
- 4
QR code
Each link also has a QR code you can download and print for guests who prefer scanning.
Account & Billing
HostGuide offers a free plan and two paid plans. All plans include unlimited guest links and QR code sharing.
Plans
- Free — 1 property, 3 guide items per property
- Starter (€3.99/month) — up to 5 properties, unlimited guide items
- Pro (€7.99/month) — up to 15 properties, unlimited guide items
Upgrading
Go to "Billing" in the sidebar. Select a plan and complete checkout. Your new limits take effect immediately.
Canceling
Cancel anytime from the Billing page. Your subscription remains active until the end of the billing period. Properties above the free plan limit are paused (not deleted) and reactivate when you resubscribe.